This Privacy Policy explains how we collect, use, and protect your personal information when you use our website.
We are committed to protecting your privacy and handling your data in a transparent and secure way, in line with UK data protection law, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
What Information We Collect
We may collect and process the following information:
- Personal details you provide when you contact us, complete a form, or request information, such as your name, email address, phone number, and any message you send us.
- Technical information about how you use our website, including your IP address, browser type, device information, pages visited, and how long you spend on the site.
- Information collected through cookies and similar technologies. For more details, please see our Cookie Policy.
We only collect personal data that is necessary for the purposes outlined in this policy.
How We Use Your Information
We use your personal information to:
- Respond to enquiries and provide the information or services you request.
- Operate, maintain, and improve our website.
- Monitor website usage and performance.
- Comply with legal and regulatory obligations.
- Prevent fraud and protect the security of our website.
We will only use your data where we have a lawful basis to do so, such as your consent, to perform a contract, to comply with a legal obligation, or where we have a legitimate interest.
How We Store and Protect Your Data
We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, misuse, or disclosure.
We only keep your personal data for as long as necessary for the purposes it was collected, unless a longer retention period is required by law.
Sharing Your Information
We do not sell or rent your personal data to third parties.
We may share your information with trusted service providers who help us operate our website or deliver services, such as IT providers, hosting companies, and analytics services. These providers are required to keep your data secure and only use it for the purposes we specify.
We may also disclose your information where required by law or to protect our legal rights.
International Data Transfers
Some of our service providers may store or process data outside the UK. Where this happens, we ensure appropriate safeguards are in place to protect your personal data in line with UK data protection law.
Your Data Protection Rights
You have rights under data protection law, including:
- The right to access your personal data.
- The right to correct inaccurate or incomplete data.
- The right to request deletion of your data in certain circumstances.
- The right to restrict or object to how your data is processed.
- The right to data portability, where applicable.
- The right to withdraw consent at any time, where processing is based on consent.
To exercise any of these rights, please contact us using the details above.
You also have the right to complain to the Information Commissioner’s Office (ICO) if you believe your data has been handled improperly. You can visit the ICO website for more information.
Cookies
Our website uses cookies to improve your browsing experience and analyse website traffic. Please see our Cookie Policy for full details on how we use cookies and how you can manage them.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in law or how we operate. Any updates will be posted on this page.